# Staff account

One of the effective support methods we apply is using employee accounts. You need to grant permission to our email: <support@nextsky.co>, so that our team of programmers can directly handle the issues you are facing while experiencing the Umino theme.&#x20;

For more information, please follow this direction

{% embed url="<https://help.shopify.com/en/manual/your-account/staff-accounts>" %}

{% embed url="<https://www.youtube.com/watch?t=3s&v=1xqV4ZLHhgc>" %}