> For the complete documentation index, see [llms.txt](https://blueskytechcos-organization.gitbook.io/umino-shopify/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://blueskytechcos-organization.gitbook.io/umino-shopify/theme-settings/help-chat.md).

# Help chat

Help chat is a convenient way for you to chat directly with your customers.

Bellow, we guide how to use setup crisp chat to your store. You can use other app chat like: live chat, chaport jivo chat,...

## Setup help chat.

Bellow, we guide you how to use **Crisp chat** with Umino.

{% embed url="<https://youtu.be/r5qa0uGfVF8>" %}

{% hint style="success" %}
Steps

First, you need to create an account in: <https://crisp.chat/>

Secondary, you have to copy the code to install chat. Please follow these steps for more information.

1. In the theme editor **(Customize)**, click **Theme settings**
2. Locate **Footer**
3. Paste script of live chat then click **Save**
   {% endhint %}

<figure><img src="https://content.gitbook.com/content/5WlAIkq5Keo641r70Byr/blobs/EsBovthMjqI2w00KTVs6/Screenshot_174.png" alt=""><figcaption></figcaption></figure>

<figure><img src="https://content.gitbook.com/content/5WlAIkq5Keo641r70Byr/blobs/R9EHwsD0qWdJ3XTL2Ni4/Screenshot_130.png" alt=""><figcaption></figcaption></figure>

## Remove help chat.

{% embed url="<https://www.youtube.com/watch?v=5-n8c3YWIos>" %}

To remove help chat, please follow these steps:

{% hint style="success" %}
**Step:**

1. From your Shopify admin, go to **Online Store -> Themes -> Customize**
2. Open **Theme setting -> Footer**
3. Leave the box **Help Chat** empty
4. Click **Save**
   {% endhint %}